What is the Amare satisfaction guarantee?
Amare Global offers a 90-day money-back satisfaction guarantee (less shipping charges) upon return of the product or product containers to all customers and Brand Partners. If, for any reason, a customer or Brand Partner is dissatisfied with any Amare Global product, the purchaser may return the unused portion of the product in its original container and packaging (or the empty product container) to Amare Global within 90 days of purchase for a replacement, exchange, or a full refund of the purchase price (less shipping costs).
How many days do I have to return?
All customers and Brand Partners are provided a 90-day time frame from the date of purchase. Returns after this time frame will not be eligible for a refund.
What is needed to make a return?
- Obtain Return Merchandise Authorisation (“RMA”) from Amare Global by contacting Customer Support.
- Provide a copy of the invoice with the returned products or service. Such invoice must reference your Amare Global Partner Number, the order number, the RMA, and include the reason for the return.
- Return orders must be received within 14 business days of the date the RMA was issued.
Where do I ship my return products?
- Returns should be shipped to the address provided by Amare Global Customer Support when you are issued the RMA.
- All shipping costs must be paid for by the Customer or Brand Partner.
Can I return items within a product pack?
Products purchased as part of a pack must be returned as the entire pack.
DO I NEED TO RETURN MY GIFT WITH PURCHASE?
Gift with Purchase must also be returned, or Amare may charge the fair market value of the Gift with Purchase that was not included with the return.
When should I expect my refund?
Refunds may take up to 14 days from the date of receipt to process.
Click HERE for more details.
OTG Return Address: Global Shop Return Address:
FDM Logistics C/O Amare FDM Logistics C/O Amare
7 Eucalyptus Place 7 Eucalyptus Place
Eastern Creek 2766 Eastern Creek 2766
NSW Australia NSW Australia